Votenet Q & A

Who is Votenet Solutions and what is eBallotUV?

Votenet™ Solutions, Inc. is the leading provider of secure on-demand voting and balloting software, telephone voting, paper ballot and election management solutions for organizations including unions, membership associations, trade associations, award shows, realtor organizations, universities, K-12 schools, law firms, homeowner associations, corporations, financial institutions, pension boards, credit unions and other types of organizations.

eBallotUV is Votenet’s pioneering integrated online and phone balloting system for unions.

What is my ‘Activation Code’?

Your activation code is the unique code assigned to each voter for each election or vote you are eligible to participate in.

Will I need to remember my ‘Activation Code’ after I activate my account?

No, once you activate your account you can discard your activation code. You will be assigned a new code for your next vote or election

What if I misplace or forget my activation code before I activate my account?

You may call your election administrator and they can reset your code

I have activated my account, but I cannot remember my password.

No problem, you can always receive a new activation code by either clicking on the ‘forgot activation’ code link from the voting page and entering your username and email address on file or by calling your election administrator

May I change my username?

No, your username is generated by Votenet and is a unique value which cannot be changed

I’ve already cast my ballot but I have changed my mind.

Due to changes in the Department of Labor’s regulations regarding electronic voting and subsequent changes to the AFA-CWA Constitution & Bylaws, once a ballot has been cast it cannot be changed. Eligibility to vote will be determined prior to the ballot mailing. Those who are eligible to vote at this time will remain eligible throughout the ballot period. Those who are ineligible at the time of the mailing can still make themselves eligible to vote by becoming dues current.

Can someone else see how I voted?

No, no one has access to how you voted.

Can anyone see the results of a vote before the end date of the vote?

Neither AFA nor the third party voting site can determine who has voted, nor how anyone has voted. There’s no way to see the status of the vote at all. The only report that the voting company can generate is total participation numbers. However, the participation is not posted publicly until all voting is concluded.

I have logged in and I see or hear a message that says there are no active elections at this time.

You will hear this message if you have attempted to access a ballot before its opening date or after it has closed. You will also hear it if you are not eligible to vote on any ballots that are currently in progress. If you have any questions or concerns, contact your election administrator.

What type of security has Votenet applied to their voting system to ensure that my vote is protected?

Votenet goes through routine vulnerability and penetration assessments and testing from hacking experts to ensure that malicious scripts and hackers can’t interfere with your voting events. In addition we have the following certifications or partners:

i. Hyperion Security Audit; Interfor Physical Security Certification; SAS70 Type II data center with 24-hour surveillance, electricity backup and N+1 redundancy; VeriSign Secured; McAfee Secure; TRUSTe Certified; Safe Harbor Certified

Online Voting

Go to the secure AFA ballot page by CLICKING HERE. If you do not arrive at the login page (pictured below), you can type in the web address https://eballotuv.votenet.com/afa into your address bar. Make sure you are not performing a search for the web site. You can access the online site with ANY device that has a full web browser (computers, smart phones, tablets, etc.).

If this is the first time you are accessing the ballot for this voting event, please enter your Activation Code in the box then click on ‘create account’. If you have already created your account for this voting event, click on ‘Already have an account?’. Remember for every voting event you will receive a new activation code. This means that for every voting event you will receive a new username and be asked to create a new password.

Once you successfully enter your Activation Code the system will display your Username and ask you to create and confirm a password. Your password should be a minimum of 8 characters long and should be numbers only.

Please keep your Username and Password in a safe location. If you decide to recast your vote or vote at a later time you will need both of these numbers.

After you create and confirm your Password click login and you will be directed to the ballot if there are current elections.

Once you have logged in you will be taken to the ballot page. Depending on the type of vote you will see a variety of questions and choices. Read each question carefully as well as the instructions. Once you are confident in your decision, mark the box next to your choice and click the next button.

You will then arrive on a review page. Please take time to review your selections, read the participant consent statement, and click on the submit button.

You will then arrive at the confirmation page. On this page you will have the chance to review and print a receipt. Once you arrive on this page your ballot has been successfully submitted.

Phone Voting

Call the secure AFA phone ballot at 888-488-7288.

If this is the first time you are access the ballot for this voting event, please enter your Activation Code when prompted. If you have already created your account for this voting event, press ‘0’. Remember for every voting event you will receive a new activation code. This means that for every voting event you will receive a new username and be asked to create a new password.

Once you successfully enter your Activation Code the system will read you your Username and ask you to create and confirm a password. Your password should be between 4 and 10 numbers.

Please keep your Username and Password in a safe location. If you decide to recast your vote or vote at a later time you will need both of these numbers.

After you create and confirm your Password you can either hang up or press ‘1’ to access the ballot.

Listen carefully to each question and its choices. Mark then confirm your selections as you move through each question in the ballot. Once you hear a confirmation number your vote has been submitted.

If you hang up before you hear your confirmation number, your ballot was not submitted.